FAQ
Most frequent questions and answers
There are three ways in which Wavweb is different:
- Wavweb can be added to your existing website (WordPress, Joomla and others). You don’t have to start over.
- Wavweb has a free plan forever.
- We help each business optimise their sites.
If you’re familiar with the likes of Wix or Shopify, there are additional transaction fees charged if you wish to use an external payment gateway.
It doesn’t make sense especially if you wish to use payment options such as PayNow or Duitnow.
Papertoaster is our parent company that specialises in helping 100s of companies achieve 2 – 10x growth within 12 months of engaging them.
Each paid Wavweb user will actively receive private one-to-one consultation to ensure that your side is optimised to grow and increase in revenue.
Unlike other competitors in the market, our business model is not to onboard every e-commerce businesses but rather make every single e-commerce business on our platform be successful.
Wavweb is designed to be easy to set up and use. Within a day, your e-commerce site can be fully set up and operational.
We admit in 10% of e-commerce owners (e-commerce players who needs booking function, restaurants menu or other features), the features might not be sufficient.
In order not to dilute our core strengths, we designed Wavweb to be extremely flexible and easy to use with other platforms. You can use Wavweb for your e-commerce and inventory management alongside your wordpress site for other functions!
If you sign up for our unlimited package, we will also provide a premium wordpress hosting and themes as well as customised set up. It’s the most value added service!
Yes, you can use a domain name that you purchased if you’re on a paid plan. We also provide a free company.site domain for you to use if you’re on a free paid plan.
Your customers’ payment information is completely safe at Wavweb. All sensitive information always is transmitted via secure HTTPS channel. Moreover Wavweb is also a PCI DSS validated Level 1 Service Provider which is the gold standard for e-commerce solutions worldwide.
Wavweb supports over 40 payment providers globally, including PayPal and Stripe, so there’s a good chance we support your preferred option.
We are also happy to add specific payment options for premium customers. Simply reach out to us to make a request!
Yes. All online plans are available month-to-month with no long term commitments so you can change your plan at any time.